All orders are processed and shipped within 21 business days. Your order can take up to the 21st business day, to receive tracking information via email. There will be no updates sent to you via email between you placing your order and you receiving your shipping confirmation email.
Due to the fact that we are a growing business and our products are handmade by the owner, it takes time to produce our magic. Our processing time allows for our products to be handmade, packaged, and shipped without sacrificing the integrity or the quality of the products.
We update the top of our website every Monday, which will provide the batch of orders that are being shipped in the current week. Please refer to this shipping schedule when inquiring about your order status before the 21st business day.
Your tracking information should be updated within 48 hours after you receive the tracking information via email. If there are any issues with your delivery being delayed after your tracking number is received, lost during transit, or stolen after delivery, we are NOT responsible. We cannot take responsibility for a package that is no longer in our possession. All packages are shipped with insurance, so in the event of lost, damaged, or stolen packages, please contact USPS and file a claim.
If your order is delivered to the wrong address due to a keying error on your behalf, we are not responsible for the package not being delivered to you. If you notice an error in your address after placing an order you are more than welcome to email us at GoddessBaeLLC@Gmail.com and provide us with the updated address. Please double check your address before you submit your order and ensure that there are no mistakes. The packages will be shipped to the address that you provided to us.
If you have any questions regarding your order, please email us at GoddessBaeLLC@Gmail.com and we will be happy to assist you.
We do NOT provide refunds for a disagreement with our processing time. Upon placing your order, you agree to our shipping and refund policy.
All sales are final.