Processing and Shipping Policy:
At Goddess Bae, we take pride in handcrafting each of our products with utmost care and attention to detail. Our commitment to quality ensures that you receive the finest items that meet our high standards. As part of our processing policy, we would like to inform you of the following.
To ensure the quality and craftsmanship of each order, our processing time is approximately 21 business days. During this period, we carefully prepare and package your items with great attention to detail. This approach allows us to create unique and exceptional items that embody the essence of Goddess Bae. Please note that due to the handmade nature of our products, there may be slight variations in color, texture, or appearance, adding to their individual charm and beauty.
We update the top of our website every Monday, which will provide the batch of orders that are being shipped in the current week. Please refer to this shipping schedule when inquiring about your order status before the 21st business day.
We understand that waiting for your order can be an exciting and anxious process, but your patience is greatly appreciated. Rest assured that we are working diligently to prepare and dispatch your order in the order that it was received in.
Your tracking information should be updated by the carrier within 48 business hours after you receive the tracking information via email. If there are any issues with your delivery being delayed after your tracking number is received, lost during transit, or stolen after delivery, we are NOT responsible. We cannot take responsibility for a package that is no longer in our possession. All packages are shipped with insurance, so in the event of lost, damaged, or stolen packages, please contact USPS and file a claim.
If your order is delivered to the wrong address due to a keying error on your behalf, we are not responsible for the package not being delivered to you. If you notice an error in your address after placing an order you are more than welcome to email us at GoddessBaeLLC@Gmail.com and provide us with the updated address. Please double check your address before you submit your order and ensure that there are no mistakes. The packages will be shipped to the address that you provided to us.
If you have any questions regarding your order, please email us at GoddessBaeLLC@Gmail.com and we will be happy to assist you.
We do not provide refunds for a disagreement with our processing time. Upon placing your order, you agree to our shipping and refund policy.
All sales are final.